Full job description
This individual will be responsible for assisting the staff and the operations that interrelates with the client, the day-to-day operations, and motor carrier relations. Qualified candidate should have experience in distribution, customer service, and preferably experience with in-home delivery. Candidate must also have a proven track record in improving overall operations, excellent team building and organizational skills, the ability to make important decisions, and be proficient in Microsoft Suite. This position requires a self-starter who can oversee, manage, organize, assist with the hiring process, people management, automated routing systems, and work with customer service personnel to develop business relationship with clients and customers.
If you are result-oriented and have excellent organizational skills, we’d like to meet you.
The responsibilities will include the following:
Work with management to achieve company productivity objectives.
Recruit and oversee independent carriers and maintain positive working relationships.
Relationship and partnership building with clients, vendors, and customers.
Provide leadership through mentoring, coaching and giving direction to staff.
Manage compliance and risk initiatives and procedures developed by the Managing Director.
Ensure compliance to all SOP’s and best practices to ensure safe and healthy work environment by establishing and enforcing organization standards.
Adhere to and enforce all applicable laws state and federal.
Ensure contracted delivery requirements are met and communicate directly with client in regards to any issues that may arise.
Follows information between multiple parties to coordinate services and/or execute actions plans.
Develop and delegate work schedule and monitors performance of assigned tasks and ensure proper dispatch operations daily.
Ensure accuracy of reports and timeliness of submission.
Provides support to other staff and client to accomplish projects as needed.
Keep track of key performance indicators (KPIs) across different functions including IT and customer support.
Supervising and training employees
Implementing processes to reduce costs
Participate in strategic planning and goal-setting for various business functions, including IT and customer support
Monitor and report on department performance
Nationality
Any Nationality (Indians preferred).
Gender
Only Male
Requirements
Minimum 5-10 years of demonstrated leadership and motivational skills.
Minimum 5+ years of experience using MS Word, Excel, Outlook.
Home delivery background preferred.
Bachelor’s Degree (preferred).
Available for flexible work schedule.
Job Type: Full-time
Pay: AED5,000.00 – AED7,000.00 per month
Application Question(s):
Nationality
Application Deadline: 25/07/2024
Expected Start Date: 20/07/2024